Troubleshooting
Tools to address common performance issues.
AMS Legal Collaborator™ Extranet Integration Tools:
If you are experiencing difficulty installing the integration components for AMS Legal Collaborator™, please login to our secure client support site to download and install these components.
If you require a login, please email your request to clientpack@ams-legal.com
Visual Basic Runtime Components:
Many of the ActiveX Components used by AMS Legal Collaborator™ have a dependency on one or more of the following Microsoft Components. If you are experiencing trouble with any ActiveX Component, try downloading and installing the following:
Visual Basic 6.0 Runtime (sp5)
MSXML Parser 4.0 (sp2)
Microsoft Data Access Components 2.8"
